Terms & Conditions

Effective Date: 24 July 2026

Welcome to L & G Cosmetics. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

L & G Cosmetics is a South African cosmetics retailer offering premium beauty, skincare, haircare and grooming products through our online store and selected salon partners.

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using this website with the permission of a parent or legal guardian.

3. Product Information

We aim to ensure all product descriptions, photographs and prices are accurate. However:

• Colours may vary depending on your screen.
• Product packaging may differ slightly from images shown.
• Minor description errors do not affect the quality of the product.
• Products are subject to availability.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices are displayed in South African Rand (ZAR).

Prices include VAT where applicable.

Prices may change without notice, but any confirmed order will be honoured at the price paid during checkout.

5. Orders

Orders are only confirmed once payment has been successfully received.

L & G Cosmetics reserves the right to:

• decline an order;
• cancel an order where fraud is suspected;
• cancel orders resulting from pricing or system errors.

If an order is cancelled after payment has been received, a full refund will be processed.

6. Payments

We accept secure payment methods made available during checkout.

No products will be shipped until payment has been confirmed.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier operations.

While we work with reliable courier partners, L & G Cosmetics cannot guarantee delivery dates beyond our control.

Customers are responsible for providing accurate delivery information.

Please refer to our Shipping & Returns Policy for full delivery information.

8. Returns & Refunds

Returns are handled in accordance with our Returns Policy and applicable South African consumer protection laws.

Certain products may not qualify for return where permitted by law due to hygiene or safety reasons.

Please read our Shipping & Returns Policy before requesting a return.

9. Promotions and Discounts

Promotions are available for limited periods only.

Unless stated otherwise:

• promotions cannot be combined;
• discount codes cannot be exchanged for cash;
• we reserve the right to modify or cancel promotions at any time.

10. Affiliate and Salon Referral Programme

L & G Cosmetics may operate referral and affiliate programmes through approved salon partners.

Customers referred through a salon’s unique referral link, QR code or promotional code may qualify the referring salon for commission in accordance with our internal affiliate programme.

Referral rewards do not increase the price paid by customers.

L & G Cosmetics reserves the right to suspend or terminate participation in the programme where fraud, abuse or misuse is detected.

11. Intellectual Property

All website content, including logos, product images, graphics, text and branding, remains the property of L & G Cosmetics or its licensors.

No content may be copied, reproduced or distributed without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by South African law, L & G Cosmetics shall not be liable for indirect, incidental or consequential damages arising from:

• use of our website;
• delays in delivery;
• temporary website interruptions;
• events beyond our reasonable control.

Nothing in these Terms limits any rights granted under the Consumer Protection Act.

13. User Conduct

You agree not to:

• use the website for unlawful purposes;
• interfere with website security;
• submit false information;
• attempt unauthorised access to our systems.

14. Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable South African privacy legislation.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

15. Changes to These Terms

L & G Cosmetics may update these Terms & Conditions from time to time.

The latest version published on our website will always apply.

16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be resolved in accordance with South African law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our Contact page.